TY  - CHAP
U1  - Buchbeitrag
A1  - Zürn, Siegfried
A1  - Müller, David
A1  - Holzner, Barbara
T1  - New ways of quality management
BT  - Success for SMES in 7 steps using action-oriented systems thinking simulations based on the EFQM 2020 model
T2  - Nelson, William D. (Hrsg.): Advances in Business and Management
KW  - EFQM 2020
KW  - system thinking
KW  - quality management
KW  - SME
KW  - simulation
Y1  - 2022
SN  - 9781685078348
SB  - 9781685078348
SP  - 143
EP  - 162
PB  - Nova Science Publishers
CY  - New York
ER  -